Subscription Queries

01778 391180

Contact our dedicated team for any questions relating to your magazine subscription, to order back issues or reader offer products. When emailing please supply us with your full name and postcode as well as any existing subscription numbers to enable us to deal with your enquiry as quickly as possible.

Web Help

If you need any help with your online account, logging in or have found a bug you'd like to report for us to fix please email us

Lucie Dawson

Craft portfolio publisher

Lucie brings all of our brands together: Cake Decoration & Sugarcraft, Baking Heaven, CrossStitcher, Making Cards & Papercraft, Dolls House & Miniature Scene, Parchment Craft, Stitch and the Hobbies & Craft website.

Neil Miller

Commercial Manager

Neil works across our craft portfolio, focussing on commercial initiatives for our audience and client partners.

Jayne Notley

Advertising Manager

01778 391189, Mob: 07876 658498

Jayne works across the whole craft portfolio, with particular focus on our cross stitching and embroidery brands.

Amy Hodges

Senior Advertising Sales Executive

07341 484062

Amy is the ‘advertising go to’ for our Baking Heaven and Cake Decoration & Sugarcraft brands.

Hayley Comey

Multimedia sales executive

01778 392445

Hayley works across our dolls, card making and parchment crafting brands.

Sally Stirling

Managing Editor

01778 392433

Sally works across the whole craft portfolio, with particular focus on our papercraft and miniature titles.​

Joanne Garwell

Editor

01778 391168

Joanne is the editor for our cake decorating brand as well as working closely with Sally on our other crafting titles

Jessica Clark

Editor

Jessica is the editor of Baking Heaven magazine working closely with the rest of the team for all things baking and cake.

Brett Caines

Media Manager

01778 391173

Brett works across the whole portfolio looking after all things digital, email marketing, plus website and digital issue support, in-house photography and video.

Anna Lewin

Digital Content Manager

01778 395053

Anna works across the whole craft and cake portfolio overseeing digital activity and creating content for blogs, emails, social media and beyond!

Emily Warner

Digital Marketing Assistant

01778 392459

Emily is our digital marketing assistant who works across the whole craft portfolio.